Skip to main content

AI safety protocol

AIfa is an artificial intelligence, not a person. This page describes what happens when someone writes to her about a crisis.

What we detect

  • Thoughts of suicide or a wish to die.
  • Self-harm.
  • Eating disorders, including starving or making oneself vomit.
  • An intention to harm another person.

How we detect it

  • Each message is checked automatically for such phrases in English, Russian, Spanish, Chinese and German.
  • We prefer one extra message over one missed. Automatic detection can still make mistakes in both directions.

What happens next

  • The person immediately receives crisis contacts: in the US call or text 988, in the EU 112, in the UK 116 123, in Australia 13 11 14, and findahelpline.com for other countries.
  • AIfa is instructed to take it seriously, to encourage contacting a crisis line or a trusted person, and never to describe methods or to encourage suicide, self-harm, disordered eating or violence.
  • AIfa says plainly that she is an AI and reminds people of it during long conversations.

What we record

  • Only the fact of a referral: time, site and language. No email, no message text, no address.

Crisis referrals

No count exists for 2025: counting began on 6 November 2026.

Since counting began on 6 November 2026: 0.

AIfa does not replace a doctor, a psychologist or emergency services. If you are in danger, call your local emergency number now.